Responsible Gaming — Know Yourself,
Stay Within Your Limits
99bd taka believes that entertainment is only enjoyable when it stays within control. Set your own limits, seek help when you need it, and always keep gaming a form of entertainment.
When Does Gaming Become a Problem?
For most people, online betting is a source of entertainment — a way to add excitement to a cricket match or enjoy slots in their spare time. But for some, this entertainment gradually slips out of control. At that point it is no longer just fun — it starts to affect relationships, financial stability, and mental health.
99bd taka believes that player protection goes beyond secure payments. Every account is managed in accordance with our Terms and Conditions, where responsible gaming is a key section. Recognising the signs of risky behaviour early and seeking help at the right time is the smartest thing you can do.
If you ever feel that controlling the amount or time you spend gaming is becoming difficult, do not wait — contact us right away. 99bd taka's 24/7 live chat is always ready to help in Bengali. You can also find answers to common responsible gaming questions in our FAQ section.
Your Limit-Setting Tools
99bd taka provides several user-controlled protection tools. You can activate any of them at any time through live chat.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once the limit is reached, new deposits will be stopped automatically.
Session Time Limit
Set a maximum duration for how long you stay logged in at a stretch. When the time is up, the system will log you out automatically.
Self-Exclusion
You can close your account for a set period — 30 days, 6 months, or permanently. During this time, no login or betting will be possible.
Loss Limit
Once your losses reach a set amount, no further bets can be placed from your account. This is an effective way to protect your budget.
Cool-off Mode
If you want to put some distance between yourself and gaming, you can pause your account for 1 day to 6 weeks. Promotional messages will also be turned off during this time.
Activity History
You can view a full history of all your bets, deposits, and withdrawals at any time. Analyse your own gaming patterns yourself.
To activate any of the protection tools above, speak to us via 24/7 live chat or contact us by email.
Recognise the Warning Signs
If any of the following signs appear in yourself or someone you know, they should not be taken lightly.
Spending Beyond Your Budget
Being unable to stick to a spending limit you set for yourself, or having a tendency to borrow money to bet.
Losing Track of Time
Continuing to play for much longer than planned and being unable to stop.
Chasing Losses
Placing larger bets to recover previous losses — this is one of the most dangerous cycles in gambling.
Hiding from Family and Friends
A tendency to conceal your gambling habits from family or close ones.
Neglecting Daily Responsibilities
Starting to prioritise betting over work, studies, or family responsibilities.
Emotional Restlessness
Feeling irritated, restless, or moody when unable to play — a sign of mental dependence on gaming.
Check In with Yourself
Answer the following questions honestly. This is not a diagnosis — it is simply a way to raise your own awareness.
Has any of this happened in the last 30 days?
Deposited more than your set limit before placing a bet?
Placed a large bet after a loss to try to recover it?
Ignored important family or work matters while gaming?
Asked someone for money or a loan to cover betting expenses?
Had a session where you wanted to stop but could not?
Where to Find Support?
You do not have to carry the problem alone. Professional guidance, support from family, and 99bd taka's own support team are all here for you.
99bd taka Live Chat
Support is available in Bengali and English 24 hours a day, 7 days a week. Contact us directly on live chat for setting limits, self-exclusion, or closing your account.
Email Support
You can also reach us by email alongside live chat. Write out your situation in detail and our team will respond promptly and take the necessary steps.
Family and Close Ones
Letting a trusted family member know about your situation is often the most effective step. They can help you make the right decisions.
Professional Counselling Services
Seeking help from a mental health professional or counsellor is not a sign of weakness — it is proof of making the right decision. Various government and private mental health services are available in Bangladesh.
Support Groups
There are peer support groups available for people with gambling problems. Sharing your experience with others who have faced similar issues can be helpful.
99bd taka's Commitment
We want to ensure a safe gaming environment not just to comply with rules, but out of genuine belief. Learn more about us and see how we operate.
Age Verification
Age is verified at the time of account registration and in any situation where there is doubt. Accounts for those under 21 are not approved.
Respecting Self-Exclusion
When someone activates self-exclusion, no promotional messages or offers are sent to them during that period.
Data Confidentiality
All responsible gaming communications are completely confidential. Your information is protected in accordance with our Privacy Policy.
Limit Reductions Are Immediate
Requests to lower a deposit or loss limit take effect right away. Requests to increase a limit are subject to a waiting period.
Monitoring Unusual Behaviour
When our team notices unusual betting patterns, they reach out to the player concerned.
Full Support in Bengali
All support is available in Bengali, so that language is never a barrier to getting help.