99bd taka Privacy Policy

This policy clearly explains what information is collected when you use 99bd taka, how it is used, and what your rights are. We treat the protection of your personal information as our highest priority.

Last updated: June 2025

Important Notice: This privacy policy may be revised from time to time. We will post a notice on the platform for any significant changes. Continued use of this site means you have agreed to the latest version of the policy.

01

Introduction and Scope

This privacy policy applies to all services, websites, and mobile applications on the 99bd taka platform. Whether you register, make a deposit, place a bet, or contact customer support — this policy serves as the basis for how your information is handled in every case.

The purpose of this policy is to clearly inform you what type of information 99bd taka collects, what it is used for, who it may be shared with, and what rights you have. Visit our about page to learn more about our site and services.

No person under the age of 21 may use this platform. We verify age at the time of registration, and accounts belonging to minors are closed immediately.

02

The Information We Collect

2.1 Information Provided Directly

When you open an account or use services on 99bd taka, the following information is collected:

  • Full name and date of birth
  • Email address and mobile number
  • National ID or passport number (for identity verification)
  • Payment method details — bKash, Nagad, Rocket, Upay, or bank account information
  • Records of communication with customer support

2.2 Automatically Collected Information

Certain technical information is automatically recorded while you use the platform:

  • Device type, operating system, and browser version
  • IP address and general location-related information
  • Time of arrival and departure from the site, list of pages visited
  • Session data collected through cookies and similar tracking technologies
  • Betting and gaming activity history

2.3 Information Received from Third Parties

When required for identity verification or fraud prevention, information may sometimes be obtained from trusted third-party sources, such as identity verification agencies or payment processors.

03

Purpose of Using Information

99bd taka uses collected information for the following legitimate purposes:

3.1 Account and Service Management

  • Account creation, verification, and secure maintenance
  • Processing deposits, withdrawals, and transactions
  • Providing and tracking bonuses and promotional offers
  • Calculating cashback under the VIP programme

3.2 Security and Compliance

  • Detecting and preventing fraud, money laundering, and unauthorised access
  • Age verification — to confirm 21+
  • Fulfilling applicable legal obligations
  • Internal auditing and risk management

3.3 Service Improvement and Communication

  • Providing customer support — via 24/7 live chat and email
  • Improving platform performance and user experience
  • Personalising content based on your preferences
  • Sending important service-related notifications
04

Sharing and Disclosure of Information

99bd taka does not sell your personal information to third parties. However, certain information may be shared with specific parties in the following circumstances:

4.1 Service Providers

We use trusted third parties for payment processing, identity verification, IT infrastructure, and analytics services. These organisations receive only the information necessary to carry out their specific tasks and are contractually bound to maintain confidentiality.

4.2 Legal Obligations

We may disclose information to comply with court orders, government directives, or applicable law. Such disclosure is always limited to the minimum amount necessary.

4.3 Business Transfers

In the event of a company merger or asset transfer, user information may pass to the new controlling authority. We will provide timely notice before any such change.

05

Data Protection Methods

99bd taka follows industry-standard technology and processes to protect your information. The key pillars of our security framework are:

  • SSL encryption — all data exchanged between your browser and our servers is encrypted
  • Encryption of sensitive information at the database level
  • OTP verification and two-factor security when accessing your account
  • Regular security testing and vulnerability assessments
  • Least-privilege access principle — only authorised staff can access data
  • Regular backups and a disaster recovery plan

However, no organisation can guarantee complete security when transmitting information over the internet. We therefore ask you to keep your password confidential and avoid logging in from unfamiliar devices.

06

Cookies and Tracking Technologies

Cookies and similar technologies are used on the 99bd taka website. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Types of Cookies

  • Essential cookies: These are necessary to maintain login sessions and ensure security.
  • Functionality cookies: Remember your preferred language and settings.
  • Analytics cookies: Collect statistics on site usage — not personally identifiable.
  • Marketing cookies: Help display advertisements based on your interests.

6.2 Cookie Control

You can disable cookies from your browser settings. However, disabling essential cookies may mean some core features of the site are unavailable.

07

Data Retention Period

99bd taka retains your information only for as long as it is necessary or legally required. Even after an account is closed, certain information is kept for a set period — mainly due to financial transaction records, fraud prevention, and legal obligations.

Information for active accounts is retained while the account is active and for the legally required period after closure. Analytical information is generally kept for a set period after personally identifiable details have been removed.

08

Your Rights

As a 99bd taka user, you have the following rights over your own information:

  • Right of access: You may request to know what information we hold about you.
  • Right to rectification: You may request that incorrect or outdated information be updated.
  • Right to erasure: A request to delete your information is accepted in certain circumstances — though information subject to legal obligations is excluded.
  • Right to restrict processing: You may ask for the use of your information to be restricted in specific cases.
  • Right to object: You may object to your information being used for marketing purposes.
  • Right to portability: You may request your information in a structured format.

To exercise these rights, email [email protected] or contact us via live chat. We will respond as quickly as possible.

Read our responsible gaming guidelines to learn about responsible gaming features — such as setting deposit limits or temporarily suspending your account.

09

Protection of Children and Minors

99bd taka is explicitly not intended for anyone under the age of 21. We do not knowingly collect information from any minor. If there is reason to suspect that a minor has created an account, that account is closed immediately and the associated information is deleted.

If a parent or guardian discovers that their child has registered on this platform, please notify our support team — we will take immediate action.

10

International Data Transfers

99bd taka primarily serves users in Bangladesh. Due to technical infrastructure or service providers, information may sometimes be processed on servers located in other countries. In such cases, we ensure that the recipient organisation maintains adequate data protection standards.

11

Changes to the Policy

This privacy policy may change due to business needs, technological changes, or legal requirements. For any significant change:

  • A notice will be published on the platform at least 7 days before the date of the change.
  • Registered users will be notified by email.
  • The "Last updated" date at the top of the page will be updated.

Continued use of the platform after a change means you have agreed to the new policy. Our terms and conditions also contain related provisions that should be read alongside this policy.

12

Contact and Complaints

If you have any questions, objections, or data-related requests regarding this privacy policy, please contact us through the channels below. Our support team is available 24/7 in both Bengali and English.

Live Chat: Chat directly from any page on the site — available 24/7
Response time: Live chat is instant; emails are answered as quickly as possible